Frequently Asked Questions
My builder has not installed a conduit to my property. What do I need to do?
Please send us an enquiry with the current stage of your new build and we can provide you with a quote.
Works are best completed prior to concreting or landscaping, however we may still be able to assist if you are past this stage.
I’ve been referred to you to by my network owner to install the provisions required for a network connection. What do you need?
Please send us a photo of your current site condition and any working drawings you have. We may require a site visit depending on the works required.
There is a break to my underground conduit, can you have this fixed?
Please send us a photo of your current site condition and any working drawings you have. We may require a site visit depending on the works required.
I need a quote to install a pit & pipe for my development. What do I need?
Please send through a copy of your working drawings, plan of sub-division (if held) and a description of what works you require.
Eg. Trenching for NBN, other services, NBN registration, Compliance forms 1 &2
What are the requirements for my development to be NBN compliant?
NBN have strict guidelines and all works must meet the CTO-194 specifications
For a single dwelling unit, the internal and external provisions will need to be installed as per NBN regulations.
For a multi-unit development, 3rd Planet Excavations is a NBN accredited supplier and can help provide you with a quote that can help you navigate the design, installation of communication pathways, VC-81 Forms 1 & 2, Registration of NBN Development for Council provisioning documentation and CAD drawings
Can my electrician install the nbn pathways?
It is recommended that nbn accredited suppliers are contacted for these works to ensure that the industry guidelines have been followed to satisfy nbn’s requirements. nbn Site Inspections are compulsory. Any installations that have not met the criteria can be defected and can cause delays to your application.
Can my electrician install the nbn pathways?
It is recommended that NBN accredited suppliers are contacted for installation of these works to ensure that the industry guidelines have been followed to satisfy NBN’s requirements.
Site Inspections are carried out by NBN and are compulsory. Any installations that do not met the criteria may require remediation works and can cause delays and additional costs to rectify.
What is a Lead In Conduit ? (LIC)
Conduits connected to the NBN network directly from the front boundary of the property.
What is Pit & Pipe?
Conduits installed underground into shared local network pits.
What are Pathways?
Conduits and cable trays installed into the walls of the building structure.
What are your lead times for Installation
We are generally booking 1-2 weeks in advance, so ensure you call us to arrange your installation ahead of time.
However sometimes emergency repairs and installations can not be pre-planned. Give us a call to discuss how we can assist you.
Other Questions
If you still have further questions, please email us at sales@3rdplanet.net.au or call our office to discuss (03) 9740-2355